FAQs
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What is Odyssey?
Odyssey is a travel app that helps you remember where you’ve been. Start a trip, and Odyssey captures the places you visit so you can review, rate, and publish your travel record.
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How do I start and end a trip?
Open Odyssey and tap Go to start a trip. Keep the trip active while you’re traveling. When you’re finished, tap Stop, review the places Odyssey captured, and publish your trip.
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Does Odyssey track my location all the time?
No. Odyssey collects your location only while a trip is active. Tracking begins when you start a trip and stops when you end it.
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Why does Odyssey need background location access?
Background location allows Odyssey to recognize places you visit during an active trip, even when the app isn’t open on your screen.
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Why did Odyssey miss a place or show the wrong name?
Location conditions, short visits, nearby businesses, and limited signal can sometimes affect which places Odyssey captures. You can correct or delete a place during an active trip.
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How do I correct or delete a place?
During an active trip, tap a place to edit or delete it. To change the place, search for the correct one or select it using the nearby location picker.
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Can I edit a trip after I publish it?
You cannot edit the places in a trip after you publish it. However, you can update the trip’s name and cover photo at any time.
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What happens if I turn off location access?
You can still view your account and previous trips, but Odyssey won’t be able to automatically capture places during a new trip. You can restore location access through your iPhone settings.
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I’m having trouble signing in. What should I do?
Make sure you’re using the same sign-in method you originally selected. If you created your account with Apple, Google, or Facebook, choose that same option again. If the problem continues, contact Odyssey Support.
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How do I report a problem?
Use the support form below or the in-app feedback and reporting tools. Tell us what happened, what you expected to happen, and which iPhone model you’re using. Please don’t include passwords, payment information, or your exact home address.
- How do I delete my account?
In Odyssey, go to Profile → Settings, scroll to the bottom, and tap Close Your Account. Closing your account permanently deletes your account and all associated data immediately. This cannot be undone.
Still have questions? Submit them in the form below or email us at team@travelodyssey.ai.
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